DC GROUP & GDPR

 

WHO ARE WE

DC Group is operated by DC Direct Limited (company number 05834373) of 5th Floor 34 Threadneedle Street, London, EC2R 8AY. DC Group is comprised of three companies; DC Direct Limited, More Than Just Coffee Limited (08659623) and Oracle Managed Services LLP (OC337087). Our Contact telephone number is 0800 988 3138 and our email address is hello@dcgroup.com.

 

HOW WE WILL USE THE INFORMATION ABOUT YOU

At DC Group we understand the necessity for the privacy of personal information, below we have outlined when will need to use your data to aid our business operations:

  • Deliver your goods/service
  • Invoices for delivered goods/services
  • Auditing
  • Analysis
  • Credit checks

Your information may be shared with credit reference agencies or fraud prevention agencies when applicable. Your information will not be disclosed outside of DC Group’s approved panel, except to help prevent fraud or if required by law to do so. If you require further information about how your data is used, please contact us at hello@dcgroup.com. We can provide details on the security of your data and your rights to access/alter it.

 

MARKETING

Every now and again we would like to contact you with details of other services we provide.

 

WHAT WE NEED

Under GDPR DC Group will be what is known as the controller and the processer of the personal data you provide to us. As part of our operation, we will collect data about you which will likely be personal, this could be special or location based types of information.

 

DETAILS WE GATHER

Name, address, telephone numbers & email.

 

WHY WE REQUIRE IT

In order to provide goods & services accurately, we require your personal details. Unnecessary or irrelevant data will not be collected and stored by DC Group, outside of our operational needs. Head Office 5th Floor / 34 Threadneedle Street London EC2R 8AY Customer services: hello@dcgroup.com.

 

WHAT WE DO WITH IT

Any personal information collected by DC Group will be regulated and controlled in the UK. For the purposes of IT hosting & maintenance, this data will be stored electronically on secure UK servers. Your personal data will not be accessible by 3rd parties, unless it is legally required.

The provision of your personal data is not a statutory requirement. The information we collect is required in order to enter into a contract and assist with our standard business operations. Whilst you are not obliged to provide the data, failure to do so would mean that you may not be able to deliver the service or goods you require.

 

YOUR RIGHTS

If you believe at any point the data that we hold on you is incorrect, you’re entitled to request that the details be updated or removed. The information is FOC but excessive change requests that could impede on DC Group business may incur a charge. If at any point you wish to raise a complaint on how we’ve handled your data, please contact our dedicated GDPR team at hello@dcgroup.com.

As part of your rights under GDPR you can withdraw your consent at any time, which means we will not be able to process your data. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). You can contact our Data Protection Officer at hello@dcgroup.com.